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BEST BOBBIN YARN

Exchange

In accordance with the Law of Ukraine "On Protection of Consumer Rights":
the consumer has the right to exchange a non-food product of good quality for a similar one from the seller from whom it was purchased, if the product did not satisfy him in shape, dimensions, style, color, size, or for other reasons cannot be used by him for its intended purpose. The consumer has the right to exchange goods of good quality within fourteen days, not counting the day of purchase
The exchange of goods of good quality is carried out:
if not used
if its presentation is preserved, consumer properties

Return

In accordance with the Law of Ukraine "On Protection of Consumer Rights", the BEST BOBBIN YARN online store provides protection for the entire range of goods in accordance with the Law.
Warranties do not apply in the following cases:
there are damages that occur due to intentional or careless actions of buyers or third parties

1. RETURN OF GOODS
Return of the received goods can be carried out within 14 calendar days from the date of receipt by the delivery service.
To make a return within a 14-day period, the following conditions must be met:
preserved presentation, its consumer properties.
no traces of use

1.1. Return of goods ordered by mail:
exchange or return of goods is carried out through the registration of the parcel in the transport service according to the sender.
registration of the return parcel WITHOUT COD PAYMENT
the buyer pays for the shipping of the returned goods, the cost of which is set by the transport service

2. TERMS OF REFUND
The refund period is set in accordance with the Rules for the sale of goods to order and outside office or retail premises (Order of the Ministry of Economy of Ukraine dated April 19, 2007 No. 103) and is up to 30 calendar days.

3. METHODS OF REFUND
OPTION 1: If the goods were purchased on an advance payment (transfer of funds to the account of the online store), the return was made in the same way to the details of the sender of funds
OPTION 2: If the payment for the goods is cash on delivery (payment for the goods upon receipt), the refund is negotiated by the significant buyer.

To transfer money, you need to specify the details:
Name of the bank
Name of the recipient
Beneficiary's card account number
Purpose of payment (order number and full name must be provided)